Tokyo Family Records

Frequently Asked Questions

Can you shoot both photographs and film? +

Yes — and it is what we do best. Add photo shooting to any video plan for +NT$2,000 and one session gives you both: 20 edited photographs plus every file we shoot, and your edited film. That is half the price of the standalone Photo Plan (NT$ 4,000). Photographs only, or film only, is also fine.

Do you shoot proposals and post-wedding sessions? +

Yes, we shoot both regularly. For proposals we agree in advance on where we wait, the signal, and the moment the ring comes out — so on the day you can look at them and nothing else. For post-wedding sessions we pick locations to suit you: the dress through the city streets, a shrine, wherever fits. Both can be kept in photographs and film.

What does the shooting day look like? +

We'll meet you at the agreed time and place, run briefly through the day's plan, and start shooting. Because we agree the flow beforehand, nothing is improvised on the day. We'll guide your position and eyeline where it matters, and the rest of the time you can simply be yourselves. The duration depends on the plan you choose.

Can I choose the filming location? +

Of course! You can pick any spot in Tokyo as the filming location. If you haven't decided, we're happy to suggest good spots based on your preferences and the season.

When will I receive the finished photos and video? +

After the shoot, we deliver via an online link as soon as the edit is finished. Photographs and video come through the same link. If you need them by a particular date, tell us when you book and we'll do our best to meet it.

Do I need to prepare anything? +

No special prep needed. If you tell us in advance, we can suggest colours and outfits that suit the location. Feel free to bring small props — a child's favourite toy, for example. Everything else is on us: on the day, we choose the spot and the light.

What happens if it rains? +

If it rains, you can cancel and we'll issue a refund. If you'd rather switch to an indoor itinerary, we can film that instead. Outdoor shooting with rain gear is also fine. We'll figure out the best option together.

Still have questions?